Privacy Policy
At RAJASAB, your privacy is a priority. Whether you're browsing our design platform or placing a bespoke order, we are committed to safeguarding your personal information and ensuring full transparency in how your data is collected and used.
Information We Collect
We collect information that you voluntarily provide while interacting with our platform, including:
Name – Used for personalization and communication
Contact Details – Email, phone number, and address for communication, order coordination, and delivery
Customization Preferences – Style, fit, fabric, and design selections made through our customization tool
Payment Details – Processed securely via third-party payment gateways. RAJASAB does not store payment credentials directly
How We Use Your Information
Your data is used strictly for:
Order Fulfillment – Coordinating bespoke garment creation, updates, delivery, and support
Customer Support – Resolving issues or inquiries
Marketing Communication – Only if you've opted in, we’ll share news, offers, and updates
Customization History – So you can easily reorder or review past selections
WhatsApp Communication
If you message us on WhatsApp or we message you, that conversation is handled through Meta's WhatsApp Business Platform and may be stored in our CRM system so our staff can view your order and conversation history. We only message you about your orders, appointments, or in response to messages you send us. Standard WhatsApp messaging policies (including the 24-hour customer service window) apply to how and when we can respond.
Data Security
We take every precaution to protect your data:
Encrypted Communication – Data in transit is encrypted using SSL protocols
Secure Infrastructure – Stored on secure servers with regular audits
Limited Access – Only authorized staff access customer data on a need-to-know basis
Third-Party Access
We share your information only with service providers essential to our operations:
Payment Gateways – For secure transaction handling
Delivery Partners – For order fulfillment
Tech Partners – To power and improve our customization and website functionality
All third parties are bound by confidentiality and data protection agreements.
Your Rights
You may at any time:
Access your stored data
Correct or update inaccuracies
Delete your information (unless required to retain it by law or active orders)
Withdraw Consent from marketing communication
Cookies & Tracking
To improve user experience, we use cookies and analytics tools that help us understand user preferences, measure performance, and optimize your journey through the website. You may disable cookies through your browser settings, but this may limit site functionality.
Policy Updates
We may update this policy periodically to reflect new services or regulatory requirements. All updates will be posted here with a revised date.
Contact Us
For any privacy-related concerns, reach us at:
📩 info@rajasab.com
📞 +91-9372869011